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  • SEPTEMBER 2016

SEPTEMBER 2016

  1. Call Centre and Customer Services Summit / eConnect – How to get the most out of social media in contact centres
  2. Digital Marketing Magazine – Despite What You Might Think, Twitter is No Good for Customer Service
  3. Call Centre Summit /eConnect – Holding memorable conversations with your customers
  4. MyCustomer – Mobile should be the cornerstone of customer experience, not an afterthought

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