PeopleTECH in the Media



JULY 2016

JUNE 2016

MAY 2016

APRIL 2016

MARCH 2016

February 2016

January 2016


  1. – Millennials: How to engage the next generation of service staff
  2. Customer Experience Magazine – Travelling through Mobile Customer Experience
  3. Talk Business – Hot topics (page 129)
  4. Customer Experience Magazine – Five must-have technology innovations to deliver a first-class customer experience
  5. – Are fashion retailers delivering on their omnichannel vision?
  6. Business Computing World – Mobile CX: Richer, Deeper And More Personal
  7. Real Business – Program management is just as useful for small businesses as it is for corporates
  8. – Customer journey mapping still has its place, but organisations must be structured to support a total customer-focus
  9. Fresh Business Thinking – Why Tech Firms are Wary of Supplying Start-Ups…and What you Can do to Address it
  10. Digital Marketing Magazine – Digital Customer Experience Works Best as Part of an Integrated Approach
  11. – Why sourcing could be the perfect option for high-growth firms
  12. Utility Week – Thinking outside the box and going offshore
  13. Business Computing World – Three ways to put mobile at the heart of the customer experience
  14. – Just what is an omnichannel customer experience?
  15. – Five tell-tale signs that you aren’t providing a good customer experience
  16. Bdaily – New procurement service for high-growth firms launches
  17. – New procurement service helps high-growth firms deliver their customer management vision
  18. Business Computing World – PeopleTECH launches new contact centre evaluation service
  19. Retail Times – PeopleTECH launches new service to evaluate contact centre effectiveness
  20. MyCustomer – PeopleTECH launches new DARE service to evaluate contact centre effectiveness
  21. – PeopleTECH Launches Contact Centre Evaluation Service
  22. Contact Centres – PeopleTECH launches service to evaluate contact centre effectiveness
  23. Customer Experience Report – Coping With Surges In Contact Center Staffing Requirements
  24. Growth Business – Why high-growth companies struggle with customer experience