PeopleTECH was established in 2002 to focus on helping our clients deliver the right customer experience via people, processes and technology. In the last ten years our focus has shifted to supporting our clients through ambitious business and digital transformation programs.
We combine experience working with some of the world’s biggest companies and newer high growth brands, across: Financial Services, Fintech, TMT, Retail, Leisure and Legal sectors. To our clients we bring a deep understanding of digital transformation, program direction, and change leadership.
Our team, all experienced consultants, specialists and senior managers, thrive on helping our clients deliver ambitious transformation plans and new operating models to stabilise their operating platforms and underpin their future growth.
Changing customer expectations mean that the old model of customer management no longer applies. We help larger and more established companies transform the customer experience and ensure that they are able to meet and exceed those expectations.
Our real world consulting solutions deliver tangible and measurable change for our clients, who benefit from our consultants’ decades of experience advising some of the world’s best-known companies. Wide ranging sector expertise means our consultants have a unique breadth and depth of experience, and will transfer those skills to clients during the course of any engagement.
Delivering the right customer experience is something that can occasionally be overlooked by high-growth companies, who cannot scale quickly enough to manage the customer experience. We help such companies to design and deliver a great customer experience that can grow with their business.
We have a track record of delivering impactful business change programs for a variety of high-growth businesses. Our business model allows an agile and flexible approach to working with high-growth companies and we always deliver programs to suit each client’s specific needs.