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  • JUNE 2016

JUNE 2016

  1. Call Centre and Customer Services Summit – Making self-service work for your call centre
  2. MyCustomer – Why insurance firms must pay more attention to the Voice of the Customer
  3. IT Pro Portal – When’s the right time to outsource elements of the customer experience?
  4. MyCustomer – Don’t overlook your people when it comes to digital transformation

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